Fast paced leading Global Technology Company supporting Capitol Hill looking for Software Support Helpdesk Analysts to join our team during the upcoming Congressional transition. In the months immediately following the November general elections, our company sees a surge of activity in support of Congressional members preparing for the new term. Our team must be ready to support new Congressional Members as they prepare to start their service in the New Year.
This task requires 1 - 2 Software Support Helpdesk Analysts to provide technical support by telephone, email and chat. Responsibilities include software end-user assistance, system administration services and remote computer and printer troubleshooting. The candidate must be able to learn quickly how to troubleshoot and guide customers in using customer proprietary software. Attention to detail and excellent communication skills are imperative in working with our high profile clients.
VariQ is an equal opportunity employer.