Fast paced leading Global Technology Company supporting Capitol Hill looking for Software Support Helpdesk Analysts to join our team during the upcoming Congressional transition. In the months immediately following the November general elections, our company sees a surge of activity in support of Congressional members preparing for the new term. Our team must be ready to support new Congressional Members as they prepare to start their service in the New Year.
This task requires one IT Helpdesk Escalation Technician to provide remote support by telephone and email in the installation and troubleshooting of computer equipment as well as end-user support for remote Congressional customers. Technician must have strong customer service, communication, organizational and troubleshooting skills. The candidate will be coordinating with non-technical staff in starting up new District Office locations and will guide onsite technicians over the phone in performing hands-on hardware work.
VariQ is an equal opportunity employer.