VariQ

  • Service Desk Specialist Associate

    Job Locations US-DC
    Job ID
    2018-3299
    # of Openings
    1
    Category
    Information Technology
    Work Authorization
    US Citizens, preferred
  • Overview

    VariQ has an exciting opportunity for a highly qualified Service Desk Specialist Associate to support the US Mint project.

     

    Additional Information:

    • Location are various throughout the US, but mainly in the DC location
      • Washington DC
      • Philadelphia PA
      • Denver CO
      • San Francisco, CA
      • West Point, NY
      • Fort Knox, KY
    • Salary: Dependent upon experience
    • Security Clearance: None
    • Available: upon award, currently on proposal stage

    Responsibilities

    Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

    Qualifications

    Experience Requirements:

    1 - 2 years experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CompTIA, ITIL, MCSA, MCP, MCSE, and HDI Desktop Support Technician Certificate).

     

    Education Requirements:

    Associate's Degree in Computer Science, Information Systems, Engineering, Business, or other related discipline.

     

     

    VariQ is an equal opportunity employer.

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