VariQ

  • Executive Computer Support Technician

    Job Locations US-DC-Washington DC
    Job ID
    2019-3460
    # of Openings
    2
    Category
    Information Technology
    Work Authorization
    US Citizens, preferred
    Type
    Contract - W2
    Posted Date
    07/23/2019
  • Overview

    VariQ has an exciting opportunity for a highly qualified Executive Computer Support Technician to support the US House of Representatives in Washington, DC.

     

    Additional Information:

    • Location: Capitol Hill, DC
    • Available: ASAP
    • Security Clearance: must be able to attain a public trust

    Responsibilities

    • Must be able to troubleshoot PCs, MACs, mobile devices, printers, and multifunction devices on site with executive level customers.
    • Possess an advanced level of knowledge working with various Windows, Mac OS, iOS, and Android operating systems software, as well as strong foundational knowledge of computer hardware and computer networking.
    • Able to interact with executive-level customers and management in resolving technical issues.
    • Provide consultative services to help customer plan their IT budget and procurements.
    • Assists in the delivery of services as it relates to installation, configuration and troubleshooting of computer systems, printers and network connectivity. 
    • Provision and deploy computers and mobile devices.
    • Maintains a high degree of technical knowledge in order to act as a subject matter expert (SME) for solving user problems that require an advanced level of support.
    •  Must have the ability to work independently, proactively and within a team environment.  Strong self-management of time and customer prioritizations are crucial.
    • Must have the ability to participate in strenuous activities and lift a minimum of 25 lbs.

    Qualifications

    • Be available M-F, flexible schedule and be available to respond to cell phone/emails after hours as needed.
    • Ability to provide 3 professional references required.
    • 3 years minimum experience with Microsoft Windows and Office o Strong familiarity with Windows 10 & O365.
    • 2 year minimum experience with MAC OS computer support.
    • 3 years minimum experience supporting Mobile devices (iOS & Android).
    • Strong familiarity with PC command prompts and associated network troubleshooting.
    • 2 year minimum experience using remote access tools and strategies to support offsite customers.
    • 2 year minimum experience supporting customers using remote connectivity (VPN).
    • Must have excellent written and verbal communication skills and ability to provide executive level technical support.
    • Ability to attain a Security Clearance (public trust).
    • Certificate Requirements: CompTia Certifications (A+/Net+/Security+) preferred but not required. Related IT certifications preferred but not required.
    • Related College degree preferred but not required.

     

     

    VariQ is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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