VariQ

UC Communications Engineer

Job Locations US-Washington DC
Job ID
2019-3553
Posted Date
12/9/2019
# of Openings
1
Category
Information Technology
Clearance
EOD
Work Authorization
US Citizens, preferred
Type
Contract - W2

Overview

VariQ has an exciting opportunity for a highly qualified UC Communications Engineer to support the USCIS in Washington, DC.

 

Additional Information:

  • Salary: Dependent upon experience
  • Security Clearance: ability to attain an active DHS EOD required
  • Availability: upon award, currently in proposal stage

Responsibilities

  • Oversees the day-to-day health of the enterprise and customer VoIP infrastructure, with a focus on assuring stability, capacity and organizational productivity. The network is a converged IP network carrying data, voice and video.
  • Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of local and regionally distributed VoIP network infrastructure.
  • Maintain the existing Cisco VoIP environment consisting of Skype for business & Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) and various model Cisco & Polycom phones.
  • Interfaces with customers, vendors, and other technical staff to analyze business and technical requirements relating to VariQ as well as customer network and systems infrastructure.
  • Works closely with the network engineering Director to establish and deliver consistent technical direction, collect and analyze VoIP performance metrics, establish and enforce service level agreements.
  • Documents engineering standards and proposals, leads or assists in the development of VoIP architecture/engineering designs, changes, and configuration management.
  • Assist in evaluating current and emerging network and VoIP technologies, conducts technical assessments, and makes recommendations to Information Technology director and customers.
  • Strong interpersonal and customer service skills in addition to the ability to effectively manage and prioritize individual projects and tasks. Possess superior written and oral communication skills.
  • Solid vendor management skills (circuit installation/troubleshooting, product/circuit procurement) are required.

Qualifications

  • Have the equivalent skills of Cisco CCIE Collaboration, or CCNP Collaboration with a minimum of 8 years of experience.
  • Must have the ability and desire to work in a fast-paced, rapidly changing, collaborative environment, with strong troubleshooting and analytical skills, strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.
  • The position requires effective written and verbal communications skills, and proven experience with managing and using Dev Ops concepts. Current staffing provides for one individual on shift at all times for this function. 

 

OTHER DUTIES

  • This job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
  • While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

NOTE

  • All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

 

VariQ is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected class. We consider diversity and inclusiveness to be core to our culture, and central to our commitment to fostering an empowering and supportive workplace.

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