• UC Communications Engineer

    Job Locations US-DC-Washington DC
    Job ID
    # of Openings
    Information Technology
    Work Authorization
    US Citizens, preferred
    Contract - W2
  • Overview

    VariQ has an exciting opportunity for a highly qualified UC Communications Engineer to support the USCIS Enterprise Infrastructure Operations Support Services (EIOSS) in Washington, DC.


    Additional Information:

    • Salary: Dependent upon experience
    • Security Clearance: ability to attain an active DHS EOD required
    • Availability: upon award, currently in proposal stage


    • Oversees the day-to-day health of the enterprise and customer VoIP infrastructure, with a focus on assuring stability, capacity and organizational productivity. The network is a converged IP network carrying data, voice and video.
    • Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of local and regionally distributed VoIP network infrastructure.
    • Maintain the existing Cisco VoIP environment consisting of Skype for business & Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) and various model Cisco & Polycom phones.
    • Interfaces with customers, vendors, and other technical staff to analyze business and technical requirements relating to VariQ as well as customer network and systems infrastructure.
    • Works closely with the network engineering Director to establish and deliver consistent technical direction, collect and analyze VoIP performance metrics, establish and enforce service level agreements.
    • Documents engineering standards and proposals, leads or assists in the development of VoIP architecture/engineering designs, changes, and configuration management.
    • Assist in evaluating current and emerging network and VoIP technologies, conducts technical assessments, and makes recommendations to Information Technology director and customers.
    • Strong interpersonal and customer service skills in addition to the ability to effectively manage and prioritize individual projects and tasks. Possess superior written and oral communication skills.
    • Solid vendor management skills (circuit installation/troubleshooting, product/circuit procurement) are required.


    • Have the equivalent skills of Cisco CCIE Collaboration, or CCNP Collaboration with a minimum of 8 years of experience.
    • Must have the ability and desire to work in a fast-paced, rapidly changing, collaborative environment, with strong troubleshooting and analytical skills, strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.
    • The position requires effective written and verbal communications skills, and proven experience with managing and using Dev Ops concepts. Current staffing provides for one individual on shift at all times for this function. 


    VariQ is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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